PUBLIC CONTRACT FOR THE PROVISION OF SERVICES
FOR HEALTH AND BEAUTY SERVICES IN
"Your Beauty Concept"

This Agreement is a public agreement within the meaning of Article 633 of the Civil Code of Ukraine, according to which the Individual
individual entrepreneur Staikova Valentina Valerievna, acting according to the extract from the EDRPOU No.
20680000000031244 dated 25.04.2016 (hereinafter referred to as the Contractor), provides everyone (hereinafter referred to as the Customer / s) with the following services
Endospheres Therapy hardware massage, podiatry, manicure, pedicure, laser hair removal, face and body care
face and body care and which regulates the relationship and establishes the rights and obligations of the parties, etc. The current
version of the Agreement is always available on the Contractor's Website. Acceptance of this Agreement by the Customer
shall be made by signing the Information Consent by an individual (the Customer).

1.1. In this Agreement, the following terms, concepts and definitions shall have and be used in the following
meaning:
1.1.1. Hardware massage services - a certain action or set of actions performed by the Contractor with
using the Endospheres AK Sensor device to eliminate cellulite and/or tighten the silhouette and/or
weight loss and/or modeling of the Customer's face oval.
1.1.2. Manicure, pedicure, podiatry services - a certain action or set of actions performed by the
by the Contractor for the purpose of aesthetics, nail health.
1.1.3. Laser hair removal services - a certain action or set of actions performed by the Contractor with the help of
using a laser device to remove hair.
1.1.4. Customer - an individual who has applied to the Contractor for services.
1.1.5. Salon - the salon "Your Beauty Concept", where the Contractor provides services, and which is located at
at the address: 7/10 Lutheranska St., Kyiv.
1.1.6. The Contractor's website means web pages on the Internet at https://endospheres-bar.kiev.ua/ and
www.tviy.salon, which is one of the sources of informing the Customers about the Contractor's services.
1.1.7. Acceptance - full, unconditional and unconditional acceptance by the Customer of the terms of this Agreement
and the rules of service provision.

2.1. This Agreement is a public offer that comes into force by accepting the terms of the Agreement without
signing it by the Parties. The Agreement has legal force and is equivalent to an agreement signed by the
by the Parties.
2.2. The signing of the Information Consent by the Customer and the receipt of services by the Customer means that
the Customer has read the terms of this Agreement and the rules of service provision, agrees with them
without any exceptions, and confirms that:
2.2.1. he understands all the rights and obligations for the provision of services;
2.2.2. he/she is at least 18 years old;
2.2.3. he/she understands all contraindications to the procedures;
2.2.4. in accordance with clauses 1.1.1, 1.1.2, 1.1.3, does not have: oncological diseases, chronic and acute
thrombophlebitis, trophic skin changes, autoimmune diseases of connective tissues, dermatological
pathology or acute inflammatory processes on the skin, acute, chronic or infectious diseases,
pacemaker, pregnancy, infectious skin diseases; allergies to peeling components; damage
and wounds in the areas to be peeled; sensitive skin; any inflammatory processes in the area
carboxy application (acne, herpes, allergies); nervous disorders; problems with the heart muscle and blood vessels;
kidney or liver dysfunction; individual intolerance to the main components of the drug;
liver and kidney disease; endocrine system disorders; epilepsy; varicose veins; autoimmune diseases;
blood clotting disorders; exacerbation of a chronic disease (ulcer, arthritis, bronchitis); pathological
oncological and endocrine diseases; pregnancy and lactation;
acute diseases; chronic decompensated/acute diseases; hormonal disorders; antibiotics
hormonal disorders; intake of tetracycline antibiotics; dermal skin diseases; damaged skin
damaged skin; fibroids, malignant tumors; venous insufficiency; suspicious skin lesions;
diabetes; abundant tanning; for hardware manicure is contraindicated in the presence of serious damage
nail plate, as well as in the presence of wounds and inflammatory processes of the skin around the nails, diabetes mellitus
diabetes and other chronic diseases in the stage of decompensation; epilepsy; blood diseases (coagulopathy, etc.)
inflammatory diseases accompanied by fever; skin diseases in the area of
the procedure (including very dry skin); any surgical intervention in the treatment area
less than 3 months before or 3 months after the end of this course of treatment; a tendency to form
keloid scars.
2.3 All terms of this Agreement are binding. Before using the Contractor's services
The Customer is obliged to familiarize himself with the terms of this Agreement If the Customer does not agree with this
Agreement in whole or in part (or with any particular provision) or with the rules of service provision,
he/she shall not be entitled to receive the Contractor's services of hardware massage.

3.1 The Contractor undertakes to provide the Customer with the following services in accordance with the procedure and on the terms specified in this Agreement
services or other related services (hereinafter referred to as the Services) provided for in the Price List of the Contractor's services (the Price
list is posted on the Contractor's website and at the reception of the Salon), on the basis of the Customer's oral request
or online application through the Website, and the Customer undertakes to accept and pay for the services provided
hardware massage services.
3.2. The services are provided in accordance with the standards in the field of health and beauty.
3.3 The services are provided in the Salon at the address: 7/10 Lutheranska St., Kyiv. The Contractor may at any time, but with the obligation to
at any time, but with the obligatory notification of the Customer, to change the place of service provision.
3.4. The services shall be provided only after the Customer signs the Information Agreement.
3.5. The Customer may order both a one-time provision of services (single procedure/session) and
provision of a set of services (hereinafter referred to as the Service Package) offered by the Contractor.
3.6. The Contractor has no right to disclose to third parties information about the state of health (blood group,
Rh factor, data on past illnesses, surgeries, information on chronic diseases, etc.)
of the Customer, which became known to the Contractor in connection with the execution of this Agreement, except in cases
provided for by the legislation of Ukraine.

4.1 The services under this Agreement are provided to the Customer on a paid basis.
4.2 The price of this Agreement is determined as the sum of the services provided by the Contractor and accepted by the Customer.
4.3. The cost of services is determined depending on the volume of services provided and according to the current Price List
of the Contractor's services as of the date of provision of such services by the Contractor, which is posted in a public place in the
reception area of the Salon and on the Contractor's Website.
4.4. In case the Customer orders a one-time provision of the Services, payment for the services provided shall be made
by the Customer in the amount of 100% of the cost of services immediately after the actual receipt of such services in the
in the manner determined by the Contractor, in one of the following ways at the Customer's option
4.4.1. by making a payment in cash to the Contractor's cash desk.
4.4.2. by making a payment by the Customer by bank transfer to the account of the
account of the Contractor.
4.4.3. by payment via the Internet using any payment services of the Customer's choice
by which it is possible to pay the cost of the Contractor's services in the national currency of Ukraine.
of Ukraine.
4.5. If the Customer orders the provision of the Service Package, payment for such Service Package shall be made by the Customer
shall be made by the Customer in the amount of 100% of the cost of the Service Package before the actual receipt of such services in
in the manner determined by the Contractor, one of the methods specified in clauses 4.4.1-4.4.3. of the Agreement in the manner of the Customer's choice.
of the Customer.
4.6. The Customer may be granted a discount on the cost of services, the amount of which is determined in the manner
established by the Contractor.
4.7. In case of partial refusal of the Customer to receive the purchased Service Package, the cost of actually
and not received services shall be refunded to the Customer based on the following cost of the periods
(sessions) of service provision by the Contractor:
- the cost of the first session of the purchased Service Package is 75% of the total cost of the Service Package;
- the cost of each subsequent session is the amount resulting from dividing 25% of the total cost of the
of the Service Package by the number of remaining sessions.
The amount of money to be refunded to the Customer is calculated depending on the number of
of services (sessions) unused by the Customer and shall be refunded by the Contractor on the basis of a written application
of the Customer.
4.8. In case of partial refusal of the Customer to receive the purchased Service Package less than 3
(three) hours prior to the actual receipt of the services of the next period (next session), the cost of
of such period of services (session) is not refunded to the Customer, and the Customer is considered to have received
the services of the machine massage for such period (session).

5.1. Prior to the start of the services, the Contractor shall inform the Customer of the list, composition and cost of services
provided by the Contractor, and orally agrees with the Customer the list and cost of all services that
the Customer wishes to receive.
5.2. Services are provided by appointment, which is made by phone and via the Internet.
The provision of services without an appointment is possible only in cases where there are no other
other Customers at this time. The date and time of service provision shall be agreed by the Contractor and the Customer orally
form.
5.3. The date and time of the Contractor's services may be changed at the initiative of the Customer before the
of the term of provision of such service.
5.4. The date and time of the Contractor's services may be changed at the initiative of the Contractor, in the event of:
5.4.1. if the Customer's health condition before the start of the service makes it impossible to provide it or
significantly increases the risk of complications, threats to the life or health of the Customer or other
serious or negative consequences.
5.4.2. occurrence of force majeure circumstances that make it impossible for the Contractor to provide services.
5.4.3. the previously agreed time of the start of the provision of services may change with a short expectation in
due to the different duration of service of previous Customers, which may exceed the
the estimated period of time allocated for the provision of the relevant service.
5.5. The existence of circumstances provided for in subclause 5.4.2. of this Agreement shall be established by the Contractor and
and shall be notified to the Customer.
5.6. When the Customer orders the provision of services, the latter understands and agrees to the following
duration of operation of the Endospheres AK Sensor device during 1 (one) procedure (session):
- in case of a procedure lasting 60 (sixty) minutes - the device operation time is 50-53 minutes;
- for a procedure lasting 45 (forty-five) minutes - the device operation time is 39-42 minutes;
- for a procedure lasting 30 (thirty) minutes - the operating time of the device is 23-25 minutes.
5.7. The Customer confirms that the Contractor has explained to him the rights and obligations established by the current
legislation of Ukraine.

6.1. Rights of the Customer:
6.1.1. To receive services of proper quality.
6.1.2. Receive accurate and complete information about the list, composition and cost of services provided by the
by the Contractor.
6.1.3. To demand the provision of services by the Contractor.
6.1.4. To have the right to secrecy about their health status, as well as about the information obtained in the
the performance of this Agreement.
6.2. Responsibilities of the Customer:
6.2.1. Strictly follow the recommendations of the Contractor.
6.2.2. If necessary, provide originals or copies of documents containing information about the health status of the
of the Customer.
6.2.3. Pay the cost of services in the manner and under the conditions specified in this Agreement.
6.2.4. To arrive at the place of service provision on the date and time of service provision determined in accordance with clause 5.2. of this
Agreement.
6.2.5. Prior to the start of the services, inform the Contractor of all known diseases, disabilities, allergic or
specific reactions of the body, and other relevant information about the state of their health.
6.2.6. In case of violation or impossibility of compliance by the Customer with the plan of
of the service provision, if any, to notify the Contractor thereof.
6.2.7. The Customer, who is in the Salon, shall treat the Contractor and its visitors with kindness and respect
his visitors, not to behave noisily, not to allow himself rudeness, tactlessness and any manifestations of
aggression.
6.2.8. The Customer shall maintain cleanliness in the premises of the Salon, comply with sanitary and hygienic
conditions.
6.2.9. The Contractor shall have the right to refuse to provide services to the Customers who come to the appointment in a state of alcoholic or narcotic intoxication
the right to refuse to provide services.
6.2.10. Smoking and drinking alcohol in the premises of the Salon and adjacent territories is prohibited.
6.3. Rights of the Contractor:
6.3.1. To change the procedure for providing services and their cost by publishing changes on the Contractor's Website 5
calendar days prior to their implementation.
6.3.2. Take photos and/or videos of the process of providing services and further use
the impersonal results of such recording for advertising, marketing, educational and other purposes that do not
not contradict the legislation of Ukraine.
6.3.3. In case of delay of the Customer, unilaterally change the term of provision of services determined
in accordance with clause 5.2 of this Agreement, or cancel the provision of such services.
6.3.4. Engage third parties to fulfill its obligations under this Agreement.
6.3.5. To refuse to provide services without applying any penalties if
information about the Customer's health status received by the Contractor contains any contraindications to
the Customer's receipt of hardware massage services.
6.3.6. To refuse to provide services in case of violation by the Customer of the terms of this Agreement.
6.4. Responsibilities of the Contractor:
6.4.1. Provide the Customer with services of proper quality in the manner and under the conditions specified in this Agreement.
6.4.2. Use the equipment in accordance with its purpose, comply with the terms and conditions of
of the services.
6.4.3. Maintain and store documentation and reports in accordance with the requirements of the legislation of Ukraine.

7.1. In case of non-fulfillment or improper fulfillment of their obligations under the Agreement, the Parties shall be
liable in accordance with the current legislation of Ukraine, subject to the terms of this Agreement.
7.2. In case of delay of the Customer for more than one hour or if the Customer does not appear at the place of
services, on the date and time of the services determined in accordance with clause 5.2. of this Agreement,
the Customer shall pay the Contractor a penalty in the amount of 25% (twenty-five) percent of the cost of the services not received.
services.
7.3. The Contractor shall not be liable for damage caused to the life and health of the Customer as a result of
- the Customer's failure to comply with the obligations provided for in clause 6.2.1. of this Agreement;
- non-compliance by the Customer with the contraindications of the services;
- failure of the Customer to provide information about his/her health status in accordance with clause 6.2.5. of the Agreement.
7.4. The Contractor shall be released from liability for damage caused to the life and health of the Customer,
if the damage occurred through no fault of the Contractor.

8. FORCE MAJEURE CIRCUMSTANCES8.1. The Parties shall be released from liability for non-performance or improper performance of their
obligations under the Agreement if such failure or improper performance occurred as a result of
force majeure circumstances. Force majeure shall mean an accident, catastrophe
natural disaster, epidemic, epizootic, war, hostilities, civil unrest, strike, terrorist acts or
acts, anti-terrorist operations, fires, explosions, lack of electricity, interruptions in the supply of
natural gas or drinking water, breakdown of equipment or facilities, temporary disability of the
of the Parties, actions of third parties, adoption of acts of state authorities and other circumstances beyond the control of the Parties that
make it impossible for the Party to fulfill its obligations under this Agreement in a timely, complete and proper manner.
Agreement.
8.2. A Party that cannot fulfill its obligations under this Agreement due to force majeure shall
force majeure, shall not later than within 3 (three) calendar days from the date of their occurrence
notify the other Party thereof. Upon termination of the force majeure event, the Party that
was under its influence, shall notify the other Party of such termination within 3 (three) calendar
days from the date of termination of the force majeure event or from the date of occurrence of such Party's
the opportunity to notify the other Party of the termination of the force majeure event.
8.3. In case of force majeure for more than two months, either Party shall have the right to
have the right to unilaterally withdraw from the Agreement by notifying the other party
about it not later than ten calendar days before the date of refusal.

9.1. In case of disputes or disagreements under this Agreement, the Parties undertake to
resolve them through mutual negotiations and consultations.
9.2. In case of failure to reach an agreement by the Parties, disputes (disagreements) shall be resolved in court in accordance with
established jurisdiction and jurisdiction of such dispute in accordance with the current legislation of Ukraine.

10.1. This Agreement is a public Agreement and contains all the essential terms and conditions of the Contractor's services.
10.2. The Contractor shall not have the right to refuse to enter into this Agreement if it has the ability to
(including technical, organizational, etc.) to provide services to the Customer.
10.3. The terms of this Agreement shall be the same for all Customers.
10.4. The Customer, having orally or in writing applied to the Contractor for services, accepts (accepts)
all the terms and conditions of this Agreement, and the date of the first application and signing of the Information Agreement by the Customer by
shall be deemed the date of conclusion of this Agreement.
10.5. This Agreement is considered to be concluded for an indefinite period and shall be valid until the Parties fully fulfill their obligations under
fulfill their obligations hereunder.
10.6. This Agreement may be terminated in the event of:
- failure of the Customer to fulfill its obligations under this Agreement, including in case of violation of the terms of
of payment;
- violation by the Customer or the Contractor of the terms of this Agreement or the terms of service;
- refusal of the Customer to receive the Contractor's services.
In the event of termination of the Agreement due to the Customer's refusal to receive services, the funds paid by the
by the Customer under this Agreement shall be refunded in accordance with the procedure specified in clauses 4.6.-4.7. of the Agreement.
10.7. The Contractor makes every effort to ensure that the information posted on the Website is
relevant and useful at the time of its publication and is not responsible for the use of this
information as a result of possible inaccuracies, errors and omissions. The Contractor shall not bear any material or
other liability for intentional or unintentional damage that may arise as a result of
use of information posted on the Contractor's Website, which may cease to be relevant, may
be incomplete, contain technical or grammatical inaccuracies. The Contractor has the right to make changes and additions without prior
notice to make changes and additions to the Contractor's services and other information posted on the
website of the Contractor.
10.8. Amendments to this Agreement shall be made by the Contractor unilaterally and shall come into force from
from the moment of publication on the Contractor's Website. The Customer undertakes to familiarize himself with
the current version of this Agreement, and the Contractor may additionally notify the Customer of
changes in the terms of the Agreement.
10.9. For the Customer who has used the services of the Contractor prior to the amendments to this Agreement
the Contractor's services, confirmation of full and unconditional acceptance (acceptance) of the amendments to the terms of this Agreement is
further use of the Contractor's services and payment for the next period of service provision.
10.10. By accepting this Agreement, the Customer agrees to the processing of their personal data and entering them into the
database of the Contractor in accordance with the requirements of the Law of Ukraine "On Personal Data Protection".
By accepting this Agreement, the Customer confirms that he has been notified of his rights in accordance with the Law of
of Ukraine "On Personal Data Protection".